Roger, You guys have been awesome. Obviously, I am blinded by many of the prices but what is important to me is the customer service. Shaggy is by far the best one individual I have worked with across the country. He is outstanding, very knowledgeable and customer oriented. Shaggy thank you for what you do!
Mike Thanks for the professional way your Company has handled my problems with your wiper transmission arm assembly. Very prompt. Got new arms this afternoon and they look great, no slop. I have restored 2 Chevelles, a 64 and a 66. I have bought 95% of my restoration parts from Ausley and appreciate your overall quick service, good pricing, tech support, quality products, etc. Appreciate your standing behind what you sell.
Dear Sir, Just a note to say Thanks! I ordered a new gas tank kit for my 65 Chevelle and after installing it found the gas tank meter was bad. I called and a new gas tank meter was sent to me. (received in about one week) Its a real pleasure doing business with a reputable firm that backs its products with no hassle. Thanks again
James (A customer for ever)
Just wanted to say how satisfied I am with this item, it arrived as indicated in perfect condition and is just what I needed to complete the restoration of my 64 ss. Every time over the past 10 years or so when I needed something you usually had it in stock or on the trailer at Carlisle pa shows. This is one item that I looked for quite a long time and the quality is excellent. Again, I want to complement you and your staff for being so professional and willing to listen to my needs. You folks are the best, keep up the great work!!
To Rodger and Michael, you guys and everyone else are great. You have awesome parts and great response. I have bought many items from ausleys chevelle and very satisfied. Thanks
Just to let you know I never placed an order with you until I just recently ordered a set of rear seat covers for my 1969 chevelle. A friend of mine says you are the only place he buys from so gave you a try. The item came fast and was the best price for the covers and now can't wait to install them. Thank you very much Richard will order more from you. Thanks for the great service.
HOLY COW!!!!!I'm blown away.....i just received my order and everything is great.....i will recommend Ausley's to anyone needing parts to restore their Chevelle......Very helpful and very fast delivery.....THANKSSSS!!!!!
Hello,Subject to my correspondence of Oct. 8, I wish to confirm that I received on this date, the tilt steering column as per the purchase agreement. Everything is fine. I wish to also thank you for the friendly & courteous service your representatives provided me at the recent Carlisle Fall auto show. Their help was most gratifying & continues to make my dealings with Ausley's, a pleasant yearly tradition. Many thanks, until next Fall.
Dear Ausley's,My name is Nick Bires and I have been an Ausley's customer for the past 7 or so years. I was working on a 1970 Chevelle project and it is finally completed. With the exception of the drive train, my chevelle was almost exclusively built with parts purchased from Ausley's and I can attest to the fit and finish of everything I purchased. I couldn't be happier with my car and wanted to pass along a few pictures and a thank you for all your help along the way.
I received the console kit today. Thank you for your continued support. Your company is the only one I can count on to deliver what I need, as fast as can be delivered, at a reasonable price. Thank you again.Satisfied loyal customer...
Hi chevelle.com folks,I just received the t-shirts that you sent me and find them incredible! I appreciate you guys giving me the courtesy of sending the free shirts even after I purchased some parts from you. That shows you are a class act and really do care about your customers. I must admit, however, that I cheated on you. It meant nothing and was only once. Trust me. I purchased some parts from Classicmuscle.com only because they offered free shipping. In my attempts to save a little money, I decided to buy a few things and try out another supplier. Well…when my bill came in my email, the shipping was still on there. I emailed them back and they said that I had to add a particular “code” when I ordered the parts to receive the discount. Who makes you work for a discount like that? If they offer free shipping for orders over a certain $ amount, why don’t they just figure it out on their end? Instead they make the customer chase the discount in order to get it. They wouldn’t budge and stopped emailing me even after I protested the situation. Nice customer service, huh?Anyway, long story short, I have seen the light. I found you and should have just stuck with you. My innate cheapness took me down a wrong path. I apologize for the indiscretion and promise to be faithful to you from now on. You guys are REALLY who I’ve been looking for and are an incredible company. Thanks for being you and making my life – and car’s – happy as we’ve ever been!!!
Jeff S. Aurora Colorado
Hi Roger,I just wanted to express to you my satisfaction with your company and Jimmy in particular. I worked with Jimmy in completing my 1966 El Camino. I am the fellow that needed the prototype surround piece to the horn button that you agreed to sell to me. Jimmy went way beyond what he needed to do. He even followed up after the fact to be certain I would be satisfied. I truly appreciate his efforts on my behalf. I know in business we always hear what went wrong and rarely do we get a "well done'. But in this case well done certainly applies. I restore classics for a hobby and have done 4 Chevelles over the past couple of years. I will be back as a customer and will recommend your company to others. Thanks again to you and Jimmy!
Roger, I have to say that I am very impressed with Your service so far, I ordered parts yesterday evening or late afternoon, and they are shipped already, Wow now if I get all the parts I ordered I will be over come with joy I might pass out, OK thanks for Your Time.
Just wanted to write and tell you how much I appreciate your service! I've been using your company since 1996 when my parents had their 70 Chevelle SS 396 and when I first restored my 70 Monte. Over the years I’ve bought a number of items from you and here lately we have purchased three 70-72 cowl induction hoods. One for use on a 70 El Camino and the other two were used for custom hoods for my first two Monte’s. When we go up to Carlisle for any of the shows, we make a point to stop in your booth to see new items or to buy items we need for a project. Thanks for all the services Ausley’s Chevelle offers.
Today I received a new set of trunk bumpers from you. Thank you so much for your fast response to my email. Good service is hard to find these days and I am really impressed by yours. I will be needing more parts for my Chevelle and will check out your site first.
I just wanted to write and tell you how much I appreciate your service! I have tried other Chevelle suppliers and have had very poor service. It is a pleasure to do business with a company that when they say they have a product in stock and will ship it out actually delivers.
I purchased a part at Spring Carlisle in Pennsylvania and the part did not fit my 72 Chevelle. I called, you said to return it and a few days later I had a check for the amount I paid. I did not have the receipt for the item, and you still refunded my purchase price with no problem. Also, I just received my back order. GREAT DOING BUSINESS WITH YOU. Thanks
Roger, I have never been treated so well in my life , Michael your shipping manager was awesome . In a busy Sat morning he took the time to go over every piece in my order making sure it was the best parts and correct, I will highly recommend your business to any one I know or meet as I travel with this car to shows and events , again many thanks and what a great employee you have.
Roger and others, I am here to tell you how good your order dept reacted to a problem on my last order. Somehow I ended up with two sets of rear window trim. I called last thur... wish I knew who I talked to... and explained my situation. I didn't expect the correct parts to arrive until this week. To my surprise a courier brought the parts friday morning... about 18hrs after I called. Wonderful and fast service! You and your staff are to be commended. I finished the trim friday afternoon and took the car on it's 'maiden' voyage saturday morning, no it didn't sink! Lots of great comments about how good it looks. I hooked a couple of pics in case you want to see the results. Thanks!
Hello, My name is Donavon. I purchased a door kit, fender kit, bumpers, bolt kit, and junior weather strip kit at the Carlisle show. It is nice to deal with pro's and customer oriented people. I'm completely redoing a 68 chevelle, and will definitely do buisness with you again. Thanks
Just wanted to say thanks for the exellent service your company gave me with the order and the return, most of the time I'm sure you get complaints, but not with me, again thanks and look forward to spending more of my money with you
Attached are a couple of pictures of my 66 that I recently finished. I would like to thank your staff for their help with parts during this build!